1. Information We Collect
Depending on how you interact with us, we may collect different categories of information, including:
Personal Information
This may include:
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• Full name
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• Email address
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• Mobile number
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• Date of birth (where voluntarily provided)
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• Customer support communications
Technical Information
When you access our website, we may automatically collect:
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• IP address
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• Browser type and version
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• Device information
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• Operating system
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• Website usage information
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• Referral pages
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• Session data
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• Cookies and similar technologies
2. How We Collect Information
We may collect information:
- • When you register an account
- • When you place an order
- • When you subscribe to newsletters
- • When you contact customer support
- • When you participate in promotions or surveys
- • When you browse or interact with our website, through cookies and analytics technologies
- • Through approved social login services, where applicable
3. How We Use Your Information
Your information helps us provide a secure and personalized shopping experience. We may use it to:
- • Process and deliver your orders
- • Verify transactions and prevent fraud
- • Manage your account
- • Provide customer service, respond to inquiries and requests
- • Send order updates and service notifications
- • Improve our website, products, and services
- • Recommend products based on your interests
- • Send promotional communications where permitted by law
- • Comply with legal, regulatory, and tax obligations
- • Protect our business, customers, and website from misuse
4. Marketing Communications
With your permission, we may send newsletters, promotional offers, product launches, and event invitations via email, SMS, WhatsApp, or other communication channels.
You may opt-out of marketing communications at any time by using the unsubscribe link or contacting us directly. Service-related communications, such as order confirmations and delivery updates, will continue where necessary.
5. Sharing of Information
We do not sell your personal information.
We may share your information only where necessary with:
- • Technology and website service providers
- • Marketing and communication platforms
- • Professional advisors
- • Government authorities or regulators where legally required
- • Any successor entity in connection with a merger, acquisition, restructuring, or sale of business assets
All service providers are expected to maintain appropriate confidentiality and security standards.
6. Cookies and Similar Technologies
Our website uses cookies and similar technologies to:
- • Remember your preferences
- • Maintain your shopping cart
- • Improve website functionality
- • Measure website traffic
- • Analyze visitor behavior
- • Deliver relevant advertisements
You can control or disable cookies through your browser settings. However, some features of our website may not function correctly if cookies are disabled.
7. Data Security
We implement reasonable technical, administrative, and organizational safeguards to protect your personal information from unauthorized access, misuse, alteration, or disclosure.
Although we strive to protect your information, no method of electronic storage or internet transmission can be guaranteed to be completely secure.
8. Data Retention
We retain your information only for as long as necessary to:
- • Provide customer support
- • Meet legal and accounting obligations
- • Resolve disputes
- • Enforce our agreements
- • Maintain business records where required by law
When information is no longer required, it will be securely deleted or anonymized.
9. Your Rights
Subject to applicable law, you may have the right to:
- • Access your personal information
- • Request correction of inaccurate information
- • Update your account details
- • Withdraw consent where processing is based on consent
- • Request deletion of your personal information, subject to legal requirements
- • Object to certain processing activities
Requests may be submitted using the contact details provided below.
10. Children's Privacy
Our products and services are intended for individuals who are legally capable of entering into binding contracts under applicable law. We do not knowingly collect personal information from children. If we become aware that such information has been collected unintentionally, we will take reasonable steps to delete it.
11. Third-Party Websites
Our website may contain links to external websites or services operated by third parties. NJL House of Jewellery is not responsible for the privacy practices or content of those websites. We encourage users to review the privacy policies of every external website they visit.
12. Fraud Prevention
We reserve the right to investigate suspicious activity, prevent fraudulent transactions, cancel orders, and cooperate with law enforcement agencies where necessary to protect our customers and business.
13. Changes to This Privacy Policy
We may revise this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or technology. The updated version will become effective once published on our website. Continued use of our services after any changes constitutes acceptance of the revised policy.
14. Contact Us
For any questions, requests relating to your personal information, or privacy concerns, please contact:
NJL House of Jewellery
Email: jumbojlsby@gmail.com
Phone: +91 85113 90069 | Alternate: +91 85119 40069
Address: NJL House of Jewellery
Nr. Swastik Cross Road, B/h. Shapath Chambers, Next to MyMy Store Lane, C.G. Road, Navrangpura, Ahmedabad – 380009
Business Hours: Monday to Saturday | 10:30 AM to 08:30 PM